Privacy Policy

At Guest House Casa Alba, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or make use of our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

• 1.1 Personal Information:When you use our website or make a reservation, we may collect personal information such as your name, email address, telephone number, postal address, and payment details. We collect this information only when you voluntarily provide it to us.
• 1.2 Automatically Collected Information:When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other data.

2. Use of Information

• 2.1 We use the personal information we collect to:
  • Process and manage your reservations and bookings.
  • Respond to your inquiries, requests, and comments.
  • Communicate with you regarding your reservation and provide relevant information about our services.
  • Customize and enhance your experience on our website.
  • Send you promotional offers, newsletters, and marketing materials (with your consent).
• 2.2 We may use the automatically collected information to:
  • Analyze trends, administer the website, track users movements, and gather demographic information for internal purposes. This information is used in an aggregated and anonymous form.

3. Information Sharing and Disclosure

• 3.1 We do not sell, trade, or rent your personal information to third parties for marketing purposes.However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and use it only for the purposes specified by us.
• 3.2 We may disclose your informationif required by law, court order, or governmental authority, or if we believe that such disclosure is necessary to protect our rights, property, or safety or that of others.

4. Data Security

• 4.1 We implement appropriate technical and organizational measuresto safeguard the personal information we collect. We use industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
• 4.2 However, please note that no method of transmission over the internet or electronic storage is 100% secure.While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

• 5.1 We may use cookies, web beacons, and other tracking technologiesto enhance your experience on our website and collect information about how you interact with it. This information is used to analyze trends, administer the website, track users movements, and gather demographic information.
• 5.2 You have the option to disable cookiesthrough your browser settings, although this may limit certain features and functionalities of our website.

6. Your Rights and Choices

• 6.1 You have the right to access, correct, update, or deletethe personal information we hold about you. You may also have the right to restrict or object to certain processing activities.
• 6.2 If you wish to exercise any of these rights or have any concernsabout the processing of your personal information, please contact us using the information provided in Section 8 (Contact Us).
• 6.3 We will retain your personal informationfor as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Children`s Privacy

• 7.1 Our website and services are not intended for childrenunder the age of 16. We do not knowingly collect personal information from individuals in this age group. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take appropriate steps to remove the information from our records.

8. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Guest House Casa Alba
Rua de Londres 400
Mindelo, Portugal
Email: casa-alba-mindelo[at]gmail

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the revised version will be effective immediately upon posting.

Thank you for choosing Guest House Casa Alba.